Risks & Requirements
A Colorado River Trip is an Active Vacation in a Wilderness Environment
To ensure the best possible vacation, we recommend showing up with an adventure attitude ready to explore the hidden depths of the Grand Canyon. Guests who are ready to roll with any changes or challenges are going to be more able to enjoy their days of canyon exploration and nights of camping outdoors under the stars. The beauty of this type of vacation is the journey and the discovery that comes along with it.
The extreme rustic nature of a backcountry river tour means that while we will do our very best to accommodate as many dietary, medical, and other needs as possible, there are limited resources at our disposal. In the backcountry of Grand Canyon, there are no hotel accommodations, no hot showers, and no developed bathroom facilities. We cannot stop by the store to resupply or pick up that forgotten meal ingredient, nor can we rush an injured or ill guest quickly to the hospital. We advise having conversations with us in advance about any concerns you may have so that we can give you a realistic picture of the environment you’ll be in along with any modifications we can reasonably make to help keep you safe and comfortable.
Note: We recommend all guests with medical or dietary concerns discuss the conditions and limitations of a Hatch trip with their healthcare providers before booking. The documents below can help both you and your doctor understand what to expect when participating in a trip with Hatch River Expeditions.
Learn more by visiting our FAQ section.
Risk Advisory and Acknowledgement
Please note: We are happy to accommodate a wide range of physical requirements and medical conditions. Please contact our office to discuss your needs directly and to determine whether a trip with Hatch is right for you.
Hiking Focused Trips
Upper/Lower Canyon Trips
Final payments are due 120 days before trip departure. If final payment is not received when due, Hatch River Expeditions reserves the right to cancel the reservation without refunding the original deposit.
If you must cancel less than 120 days prior to your trip, no refunds will be made and you will forfeit any funds paid to Hatch River Expeditions.
This policy applies to every cancellation and there will be no exceptions made for any reason. We will not issue refunds for cancellations due to illness or late arrivals due to travel delays. Our company has a limited number of spaces available and a short season. Once we accept your deposit, we can no longer sell that space to other possible guests and have likely already invested time, money, and energy into preparing for your trip and cannot afford the financial loss.
If you are concerned about the possibility of canceling your trip, we urge you to purchase travel insurance.
Option 1) If, prior to when final payment comes due, a guest is not able to participate in a trip they have booked and they would like to send another guest in their place, a substitution may be made if the guest pays a separate $200 change fee.
Option 2) If, prior to when final payment comes due, a guest would like to change their reservation from the original date on which they booked to another date within the same calendar year that has availability, the booking may be moved to a new date if the guest pays a separate $200 change fee. Date transfers to other years will not be permitted.
After final payments come due (120 days prior to a trip’s start date), changes to guests or bookings will not be permitted. A guest may choose to cancel and rebook, forfeiting their non-refundable deposit and any additional payments made in accordance with our cancellation policy.